We sincerely apologize for the inconvenience. Please email our support team at Email with your order number and clear photos of the item's condition. We will prioritize sending you a replacement as quickly as possible at no additional cost to you.

As soon as your order is dispatched, we will send you a confirmation email containing a tracking number. You can use this number on the carrier’s website or enter it directly into the "Track Order" section on our website to see the latest updates on your delivery.

Domestic Orders: Typically takes 5 to 7 business days.

• International Orders: Delivery times range from 7 to 21 day depending on the destination country and local customs processing.
  Note: Order processing at our warehouse usually takes 24–48 hours (excluding weekends and public holidays).

For international orders, customers are responsible for paying any import duties, taxes, or customs fees required by their country's regulations. These charges are not included in the product price or shipping cost on our website. We recommend checking with your local customs office for more details.

We accept returns and exchanges within 30 days of receipt, provided the items are in their original condition, unworn, unwashed, and with all tags attached.
Note: Items marked as "Final Sale" or purchased during major clearance events are generally not eligible for return.